Wellbeing Run & Walk FAQs
Registration & Company Teams
Can I register as an individual participant without a Company Team?
What are the payment options for team entries?
Team Captain / Admin
Are Team Captains automatically registered to participate?
Can Team Captains register all company participants?
What are the responsibilities of the Team Captain?
Does the Team Captain need to be present at the event?
Can we change the Team Captain?
Can I create multiple Company Teams for one event?
How are race packs delivered?
Event Participation & Conduct
What if I cannot attend?
Are participants with disabilities welcome?
Can walkers participate?
Are bikes, dog strollers, or baby joggers allowed?
Can non-participating colleagues attend?
Can I ride my bike to the event?
Medical condition or allergy?
Is there a minimum age?
Code of conduct:
Accessibility & Adjustments
How do I request event adjustments?
Contact us before registering to discuss accessibility or practical support (e.g, guides, start arrangements).
Wheelchair users and assisted participants?
Where conditions and safety allow, yes - please contact us in advance.
Health, Safety & Emergencies
Your responsibilities:
Follow all staff and marshal instructions for safety. No headphones that prevent hearing instructions.
Medical support:
Professional medical teams are on site. If unwell, stop and seek help from event staff.
Weather or course changes:
Organisers reserve the right to change routes, schedules, or cancel for safety reasons (inc. extreme weather or public safety). Updates will be made to captains and teams ASAP.
If you cannot finish:
Alert a marshal, they'll get you back safely. There is no penalty for stopping.
Transfers, Cancellations & Refunds
Entry transfers:
Unauthorised entry transfer is prohibited and causes disqualification. Written requests may be considered by the organiser only.
If the event is cancelled / postponed:
We will communicate options if the event cannot proceed due to force majeure. This may include new dates or virtual options.
Data & Imagery
Data use:
Registration data is used for event operations, health & safety, and essential communications (never for sale to 3rd parties). For further details see our Privacy Policy.
Photography / Video:
Official event photos / video may be taken. By attending you consent to images being used for event reporting and promotion. If you wish to opt out, contact the team prior to race day.
On-the-Day Practicalities
Bag storage:
Limited storage available; all belongings at owner's own risk.
Can I use headphones?
We recommend bone-conduction or "one ear free" to ensure you can hear important announcements and marshals.
Branded materials / gazebos?
Small branded items welcome. Larger team activations / gazebos by official channels only.
Company Wellbeing & Charity Links
Charity and Wellbeing Initiatives:
Company teams may use the event to fundraise or support internal wellbeing, subject to event and employer codes.
Does this count as working time?
Check with your employers; event organisers cannot advise on HR matters.
